Effective Date: March 1, 2025
1. Introduction Serj Energy (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (https://serjenergy.com/) and use our services.
2. Information We Collect We may collect the following types of personal information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details when you place an order or contact us.
- Payment Information: If you make a purchase, we collect payment details necessary to process transactions (processed securely through third-party payment providers).
- Technical Data: IP address, browser type, device information, and website usage data collected via cookies and tracking technologies.
- Communications: Any messages or inquiries you send to us via email, contact forms, or customer support channels.
3. How We Use Your Information We use the collected information for the following purposes:
- To provide and manage our Title 24 energy compliance services.
- To process transactions and send order confirmations.
- To communicate with you regarding inquiries, support requests, or service updates.
- To improve our website, services, and user experience.
- To comply with legal obligations and prevent fraud or misuse of our services.
4. Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Third-party vendors that help with payment processing, IT support, and website analytics.
- Legal Authorities: If required by law or in response to legal processes, we may disclose information to comply with applicable regulations.
5. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies. You can manage cookie settings through your browser preferences.
6. Data Security We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Object to or restrict certain data processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of the data we hold about you. To exercise your rights, please contact us at [Insert Contact Email].
9. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies.
10. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of the updated policy.
11. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Serj Energy
Phone: (805) 619-8495
Email: serjtitle24@gmail.com
Website: https://serjenergy.com/
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.